CTB Constructeur bois
CTB Constructeur Bois is a collective mark of service certification in accordance with ISO 17065, which applies to the design, manufacture and implementation process of wooden constructions.
It covers a wide range of applications. The buildings designed, manufactured and constructed by the company are classified into three categories:
The benefits of certification for the manufacturer
The collaboration of FCBA with professionals through CTB Constructeur Bois allows :
- Continuous improvement and the enhancement of the competence of companies and employees,
- To benefit from a normative and technological watch through regular interventions of FCBA personnel and through communications and information to the holders,
- To reinforce the company’s image both externally and internally,reassure its customers, stand out,
- Improve its transversality and reduce its after-sales service,
- to become a reference company
The benefits of certification for the market
Certification allows specifiers and users to make the right choice. It is a recognised sign of quality that distinguishes the manufacturer.
Users are assured of a structure that is designed, manufactured and installed in accordance with the regulations in force.
Certified characteristics
The certified characteristics, monitored and controlled, which are the object of the service certification are :
- Listening to and contracting the customer’s needs
- Control of the design
- Control of the manufacturing process
- Control of the implementation
- Control of the delivery of the works (acceptance
The means by which these requirements can be met are :
- The organisation of the company;
- The transmission of information between departments (sales, design office, methods office, workshop production, on-site implementation, after-sales service, etc.)
on site, after sales service…); - The arrangements for acquiring and maintaining staff skills;
- The relevance of the calculation notes and the clarity of the execution and assembly plans;
- The quality of manufacture and its control;
- The provisions relating to the preparation and conditions of intervention on site;
- An appropriate energy and environmental approach;